The Hardest Part of the Job

Brandon Wistrom, AASPMN President • September 9, 2026

A MESSAGE FROM AASPMN

In my travels with shop coaching, I have been to shops around the country, and I know Minnesota is home to some of the best shops. Minnesota shops know how to take care of their customers, resulting in quality repairs. The high standard of repair is evident in AASPMN member shops of all sizes, both collision and mechanical. I personally now own two locations and do both types of repairs. 

Smiling man in a red polo shirt indoors near a window with mountains in the background

Five years ago, I purchased our Elk River shop from my parents. The thing that was hardest about that transition was that my dad no longer sits at the desk across from me every day. Part of the joy, and sometimes challenge, of a family business is the amount of time spent together as a family. I am lucky to still work with my sister and many long-term team members who work hard to make sure we put safe, well-repaired vehicles back on the road. I’m sure the idea that the hardest part of the job really isn’t fixing cars is something many of you can relate to. 


Fixing vehicles well requires vehicles to fix. This is perhaps the biggest challenge many shops have seen in the past two years. Totaling vehicles far below the 80-percent mandatory threshold is the thing I see as the single biggest threat to the collision industry, and it ultimately hurts mechanical shops, too. It directly hurts our customers, and it makes vehicles disposable. Our industry, the independent automotive industry, depends on customers who believe in the value of fixing their vehicles. Totaling out vehicles that don’t have their titles stamped as salvage and re-enter circulation is bad for all of us. It’s bad for other drivers on the road, for the next unsuspecting owner of that vehicle and most of all for the owner who was likely left underwater.


Just the way Minnesota is a halfway point between two coasts, so many of the shops here operate somewhere in the middle, between the OEM every step purist and the bare minimum to get a vehicle rolling down the highway again. Unfortunately, just like moderate politics, the middle is a hard place to get people fired up from. That is one of the hardest things about leadership at AASPMN. How do we speak on behalf of all shops, make things better for them and make it clear we are not about extremes? How can we be a voice for all shops navigating the balance of pride in craftsmanship with the economics of a small business in a world of consolidation, and in the process, make sure our families and neighbors are taken care of? 


The AASPMN Board is heading into our next round of strategic planning. Our goal is to understand what your priorities and needs are. What is the hardest part of your job? What keeps you up at night? What concerns you about the industry? What is changing with your customers? What do you need to be successful?



Drop us an email to let us know how we can help at aasp@aaspmn.org!

Mechanic holding a yellow phone handset over tools, with text: “Plugging into the RIGHT (TO REPAIR) Conversation”
By Alana Quartuccio August 25, 2026
Understand the Right to Repair debate affecting independent automotive shops. Join us for insights & resources to navigate these changes.
Alliance Automotive Service Providers Minnesota logo with black car icon and red accents
By AASPMN News August 18, 2026
Join the 2026 Minnesota I-CAR/SkillsUSA Fall Golf Event on September 16. Support scholarships & network in the automotive industry!
Alliance Automotive Service Providers Minnesota logo with red car icon and black text
By Andrea Ossowski, AASPMN Associate Division Director August 6, 2026
Commit to quality in automotive repair. Join AASPMN for education, advocacy, & networking. Invest in your business today!
Milk being poured into a cup of coffee held in a hand
By Alana Quartuccio July 28, 2026
Learn how MN automotive shops thrive by engaging with their communities. Join us for resources & support today!